Order

You can shop at Karen’s Plus without creating an account.

  1. Use the SHOP menu on top and choose the product category to find what you’re looking for.
  2. Once you have found an item you wish to purchase, choose, choose the weight[et le nombre de pièces] and/or quantity, then click “Add to cart” and continue with your purchases.
  3. Review the items in your cart by clicking the cart icon at the top right-hand side of the page.
  4. Once you are in your cart you can edit the items before proceeding with the order.
  5. If you are happy with the items in your cart, select a shipping method and click on Checkout.
  6. Enter the billing, shipping and, if you choose this type of payment method, credit card details. You always must include all details, as Karens’ Plus can only issue receipts. [Vous devez toujours indiquer tous les détails, car Karen’s Plus ne peut émettre que des factures. A confirmer à Monaco-France]
  7. Click the checkbox to agree to the Terms and Conditions. Then click the on the “Place Order” button to finalise your purchase.

We cannot modify an already placed order. If you change your mind about your order, you can return it, and you will be refunded. See more information on Returns.

The prices include 20% VAT.

Prices for all items on sale may be changed without notice due to rising raw material costs or other unforeseeable factors.

Unfortunately, it’s not possible to cancel an order. If you change your mind after placing your order, you can return the products to us for a refund. We will refund the price paid for the products, excluding shipping costs, to the original payment method used.